http://realhairtruth.com/2009/03/02/quality-consistency-service/ Exposing the Beauty Industry Fri, 12 Aug 2011 11:07:04 +0000 hourly 1 http://wordpress.com/ http://realhairtruth.com/2009/03/02/quality-consistency-service/#comment-124 Wed, 02 Mar 2011 00:25:12 +0000 http://josephkellner.wordpress.com/?p=192#comment-124 [...] promotions you offer can also boost customer retention.   One of Joseph Kellner’s motto’s for great customer service is “discovering new ways to delight the ones you serve.” Let’s say you have a client that is [...]

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